You can return unworn items to us within 30 days. Once we receive your return, you will receive an email confirmation of receipt. After inspecting the return, the corresponding amount will be refunded (minus €4.50 for return shipping) according to your chosen payment method. Processing and refunding may take up to 7 days. For more information, see our cancellation policy.
WHAT YOU CANNOT RETURN
Please ensure that all returned items are in their original condition and are returned to us in their original packaging, including the tags. Of course, it's okay to try on an item just like you would in a store, but please do not wear any items you wish to return.
RETURNS FROM ABROAD
You can also register returns from abroad through our returns portal. We do not provide a return label for returns. Please note that you are responsible for the direct costs of returning the goods from abroad.
For returns of any kind, please follow the instructions on our
DO YOU HAVE ANY QUESTIONS?
Send us an email to: berseegmbh@gmail.com