General terms and conditions of business
1. SCOPE
The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with Cagla Savas.
By placing the products in our online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation by email.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for the conclusion of the contract: German
We save the contract text and send you the order details and our General Terms and Conditions in text form. You can view the contract text in our customer login.
4. DELIVERY CONDITIONS
Shipping costs are added to the stated product prices. You can find more information about shipping costs in the individual offers.
5. PAYMENT
In our shop you can generally use the following payment methods:
credit card
During the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed by PayPal immediately after you place your order. Further information will be provided during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay feature, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing the order. Further information will be provided during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found with the respective payment option and during the ordering process.
Klarna direct debit
You authorize Klarna to pay by SEPA direct debit. Klarna will inform you of the date your account will be debited (so-called prenotification). The account will be debited after the goods are shipped.
Klarna credit card
During the ordering process, you enter your credit card information. Klarna will charge your card immediately after you place your order. An address or credit check is not performed.
Cash on pickup
You pay the invoice amount in cash upon collection.
6. RESERVATION OF TITLE
The goods remain our property until full payment has been made.
7. WARRANTY AND GUARANTEES
7.1 LIABILITY FOR DEFECTS
The statutory liability for defects applies.
7.2 WARRANTIES AND CUSTOMER SERVICE
Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.
8. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.